Case Study:
Crowne Plaza London, The City

Crowne Plaza London The City - Conference & Event Rooms by CGA Integration


CGA Integration have been working with the Manager and General Manager at Crowne Plaza London The City to significantly improve the audio in various communal areas of the hotel. Following the successful refurbishment of sound systems in both the Reception & Lounge area and The Voltaire Bar, CGA Integration was asked to improve and update the AV offering in the Lower Ground Floor Meeting Rooms. The AV in these meeting rooms needed to reflect the flexible nature of this events space, whilst ensuring that guests experience the latest in meeting room technology. The systems installed also have the added reassurance of remote network support from CGA.


The main challenge was ensuring that work was carried out with minimal disruption. The hotel was fully trading and no other contractual or decorative work was being undertaken at the time of the AV installation. A tight time frame also had to be adhered to as events had been booked in the suites where the AV improvements were taking place.


The Lower Ground Floor Meeting Rooms consist of four distinct spaces; Bridewell 1 & 2 (which can be used independently or joined together to form The Bridewell Suite), The Boardroom, The Winslow and an events reception area. The AV in these areas was refitted to improve the quality, reliability and connectivity required for this flexible event space.


Paul Watson General Manager at Crowne Plaza City commented, “when we realised the difference changing the sound system made to the reception area of the hotel, we wanted to extend the benefit to other key areas. The AV systems CGA have installed in our meeting rooms ensure that our guests can benefit from the latest developments in technology with the added advantage to us of remote support from CGA.”