Category: Reception & Communal Areas

Bars & Restaurants

How Pharmaceutical Technology can deliver a most Memorable Customer Experience

Likening your hotel guests to animals in pharmaceutical drugs trials might be the furthest analogy from your mind and yet systems originally designed to monitor

November 4, 2013

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Category: Reception & Communal Areas

How Pharmaceutical Technology can deliver a most Memorable Customer Experience

Nicolas Braud - General Manager Hotel Indigo London K West Shepherd’s Bush

Nicolas Braud - General Manager Hotel Indigo London K West Shepherd’s Bush

Fabio Marques - Music Director at Holy Trinity Bracknell

Russell Goodburn - Church Warden at Holy Trinity Bracknell

Raghu Dandu, Director of Information Technology, Strand Palace

Chris Ingles, L+R Project Director, Strand Palace

Jack Hughes, General Manager Present Made

Teresa O’Farrell, Global Head of Wellness & Spa and Spa Director

Nicola James, General Manager Miiro Hotels

Lenny Dennis Project Manager Walla

Miguel Blasco, Project Director for Belmond

Arnaud de Saint-Exupéry Area Vice President/General Manager, Hyatt UK & Ireland

Michael Voigt Managing Director at The Goring

Andy Roger Resort Director for Cameron House

Zoe Jenkins General Manager of Coworth Park

Andy Roger Resort Director at Cameron House

Arnaud de Saint-Exupery, Area VP & General Manager at Hyatt Hotels Corporation UK & Ireland

Marc Solarz General Manager

Daniel Broch founder of the Bliss investment Group

Julien Davain Restaurant Manager

Sara Kim SVP Brand Development LDV hospitality NYC

David Pryde Head of IT Strand Palace

Otto Steenbeek, General Manager of Andaz London Liverpool Street

Janine Marshall General Manager One Aldwych

Oliver Schwartz Associate Director of Events, Sales and Operations

Michael Amoore General Manager of the RCBPC

Mr Soliman Khaddour General Manager 11 Cadogan Gardens

Paul Watson General Manager at Crowne Plaza City

Ian Pask General Manager of the London Marriott Hotel Grosvenor Square

Brian Trollip Director of Operations and Business Development at Dishoom

Shamil Thakrar Head Babu at Dishoom

Alistair Johnson Managing Director of Spa Directors

Shamil Thakar one of the founders of Dishoom

The vicar, the Reverend Canon Ian Cohen, St Marys, Chalgrove

Shamil Thakar of Dishoom

Group Executive Head Chef Ashley Palmer-Watts

Katherine Petty Operations Manager at Granger & Co

Ben Smith new Licensee of The George

Zoe Jenkins, General Manager of Coworth Park

Rachel Angell, Events Manager Coworth Park

John Campbell

Ann Costelloe, Manager – The Spa at Coworth Park

Rev Richard Warden St James Church, Finchampstead

Mike Dixon, Church Warden All Saints, Ascot

Rev. Bruce Nicole, St Michaels, Camberley

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