AI automation is no longer a future concept, it is already reshaping how hospitality businesses operate, make decisions, and serve their people and guests.
This panel discussion explores how AI automation can be applied practically across hospitality, from operational efficiency and systems integration to commercial performance and human impact. Rather than focusing on hype or technical jargon, the session will look at real-world use cases, leadership considerations, and the balance between technology, people, and culture.
Bringing together perspectives from executive leadership, AI and ERP implementation, academic research, and commercial strategy, the discussion will examine what hospitality leaders need to understand now, what mistakes to avoid, and how to approach AI automation responsibly and effectively.
If you missed the webinar and are a IoH member you can view the webinar here.
