Case Study:
Heston Blumenthal’s The Perfectionists’ Cafe
Outline
The Perfectionists’ Café at Heathrow’s newly redeveloped Terminal 2; The Queen’s Terminal, is Heston Blumenthal’s newest venture.
The concept and menu have been under development for the past year and a half with Heston and his team, led by Group Executive Head Chef Ashley Palmer-Watts and Head Chef Julian O’Neill, observing the specific unique requirements and needs of guests in an airport terminal.
Inspired by the “In Search of Perfection” TV programmes and book series, based on Heston’s years of research and development work, the menu at The Perfectionists’ Café will celebrate some of Britain’s favourite dishes and embrace the eccentricity of the Great British invention.
CGA Integration has designed and installed the audio, which needed to reflect the care and attention to detail given to all other aspects of one of Heston Blumenthal’s restaurants. Working with music provider Music Concierge, CGA Integration has delivered the right sound to every guest across all three very different areas of The Perfectionists’ Café.
Challenges
Technical
Response
“The audio enhances the total experience we want our customers to receive at The Perfectionists’ Café” commented Group Executive Head Chef Ashley Palmer-Watts. “CGA have used a digital sound processor to ensure that all three speaker sets work together to seamlessly blend the sound across all areas, so no matter where you go you experience the same great sound. We are all very pleased with the result.”
